Need help with WordKeeper? Email us and we will reply within 5 business days.
Contact support
Email: theverbarium@gmail.com
To help us answer quickly, include:
- your username;
- your device model and its Android or iOS version;
- the game version, shown in the game’s settings;
- what happened and what you expected, with a screenshot if you can.
Purchases
If gems or items you bought did not reach your account, email us with the order ID from your Google Play or App Store receipt. Refunds for Google Play purchases are requested from Google, and for App Store purchases from Apple.
Account and data
- Delete your account and data
- Privacy Policy
- Privacy requests: theverbarium@gmail.com
Game rules and odds
Report a player
To report cheating or an offensive username, email us with the player’s username and, if you can, a screenshot of the match or duel.